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Outpatient Specialty Services Operations Manager

Location: Bangor, MEDepartment: Wound CareFacility: St. Joseph Healthcare – Bangor, MEJob ID: 27610

Position Summary:

Under the direction of the Director of Pharmacy & Outpatient Specialty Services and in collaboration with the medical director and clinical nurse managers, the Operations Manager oversees the daily operations of Outpatient Specialty Services predominantly consisting of the wound center, the foot and nail program, and the procedure nurse team.   Responsibilities include (but are not limited to):  assisting with employee onboarding, managing of the patient service representatives and referral staff, policy / procedure updates, ensuring all departments meet regulatory compliance (e.g., documentation, coding, and other related tasks).  Other duties as assigned by division/department leadership. Computer skills and medical terminology required. Experience with electronic medical records highly preferred.  Must possess strong interpersonal skills, be a team player, and have values consistent with the mission of Covenant Health.

 

Qualifications

Education: Two year college (Associate’s Degree) Required      Four-year college (Bachelor’s Degree) Highly Preferred

Previous Experience: 3-5 years, Highly Preferred

Licensure: Active and unencumbered health care professional license (highly preferred)

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

 

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

 

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

 

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

 

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

 

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

 

Apply

St. Joseph Hospital, Nashua, N.H.

We have been serving the local community since 1908. Our main campus is in the heart of Nashua, N.H., and we have satellite campuses in Hudson, Merrimack and Milford. Our 208-bed hospital combines the latest technologies with personalized medicine. Living and working here, you’ll be part of our tight-knit community and experience a quality of life you can’t get elsewhere.

St. Joseph Hospital in Nashua, N.H.

Life in New England

Every season brings a new reason to love New England’s scenic and cultural treasures. Hikers, bikers and skiers find their bliss among the rolling hills and rocky peaks of some of the country’s prettiest landscapes, all within 50 miles of Boston. In fact, New Hampshire has consistently ranked one of the top states in the U.S. to raise a family.

Birds eye view of a church in New England

Competitive Benefits Package

We create an outstanding work environment for our physicians, nurses and employees. Health coverage, tuition reimbursement, an Employee Assistance Program and community volunteering activities are just some benefits for our team members. A competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

group of six employees wearing blue scrubs and white lab coats. They are standing with their arms folded and smiling.

St. Mary’s Health System, Lewiston, Maine

St. Mary’s Health System was founded in 1888 by the Sisters of Charity of Saint-Hyacinthe. Today, the integrated medical system includes an acute care community hospital, a group of primary care and specialty providers, urgent care and emergency department, plus an extensive complement of outpatient specialty, behavioral and mental health services. Living and working here, you’ll be part of our talented and compassionate caregivers serving Androscoggin County.

A photo of St. Mary's Health System Regional Medical Center building in Lewiston, Maine

Life in New England

Every season brings a new reason to love New England’s scenic and cultural treasures. Hikers, bikers and skiers find their bliss among the rolling hills and rocky peaks of the country’s prettiest landscapes in the Appalachian range. The twin cities of Lewiston-Auburn are the second-largest metro area in Maine and just 30 miles north of Portland. The region offers a reasonable cost of living and some of the safest neighborhoods in the country.

Scenic overlook of twin cities of Lewiston-Auburn

Competitive Benefits Package

We create an outstanding work environment for our physicians, nurses and employees. Health coverage, tuition reimbursement, an Employee Assistance Program and community volunteering activities are just some benefits for our team members. A competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

group of six employees wearing blue scrubs and white lab coats. They are standing with their arms folded and smiling.

St. Joseph Healthcare, Bangor, Maine

Founded in 1947 by the Felician Sisters, St. Joseph Healthcare comprises an acute care hospital and a range of inpatient and outpatient services meeting the community’s evolving needs. Our more than 800 dedicated employees encompass our Mission through compassion, supporting a patient’s mind, body and spirit. Living and working here, you’ll be part of our tight-knit community and experience a quality of life you can’t get elsewhere.

large brown brick hospital that has its name, “St. Joseph Hospital” written in green. There are red flowers in the front and a blue sky.

Life in New England

Rated the No. 1 small city in the U.S. in the millennium edition of Places Rated Almanac, Bangor is in the heart of Penobscot County. It allows excellent access to everything the state offers, including scenic coastlines and beaches, camping and hiking, and charming small towns. The state provides a reasonable cost of living and some of the safest neighborhoods in the country

group of small brick buildings with a water canal in the front. There are trees along the canal and lights reflecting off the water.

Competitive Benefits Package

We create an outstanding work environment for our physicians, nurses and employees. Health coverage, tuition reimbursement, an Employee Assistance Program and community volunteering activities are just some benefits for our team members. A competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

group of six employees wearing blue scrubs and white lab coats. They are standing with their arms folded and smiling.

Why Covenant Health?

Covenant Health and our family of organizations have been healing and transforming lives for more than a century, and we continue to be unwavering in our Mission. In addition to providing an environment that is both challenging and rewarding, we offer:

  • Mission driven organization and colleagues
  • Numerous locations across New England and part of Pennsylvania, including some remote and hybrid positions
  • Highly competitive salaries that are market-based and experience rated
  • A comprehensive and flexible benefits program designed to protect and enhance your health and financial security
  • Additional benefits like wellness programs, earned time off, extended sick leave, leaves of absence, family and medical leave
  • Professional development and education opportunities
  • A healthy and effective balance between your work and life responsibilities

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