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Chief Nursing Officer, VP Post Acute Care

Location: Andover, MADepartment: EXECUTIVE OFFICESFacility: Covenant HealthJob ID: JR1877

Job Summary:

Job Summary

The Chief Nursing Officer & Vice President, Post-Acute Care (CNO/VP), serves as the senior nursing leader responsible for advancing clinical excellence, patient safety, and quality outcomes across Covenant Health’s post-acute care network. This executive provides strategic leadership to nursing and clinical teams across all Covenant’s skilled nursing and post-acute facilities and is accountable for fostering a high-reliability culture that consistently achieves top-tier quality, safety, and regulatory performance. Working closely with the system President of Post-Acute Care, the SVP & Chief Medical Officer and facility Medical Directors, the CNO/VP ensures strong clinical alignment between nursing and medical leadership to improve care transitions, enhance interdisciplinary collaboration, and meet Covenant Health’s publicly reported quality and safety performance goals. Through a matrix leadership structure, the CNO/VP offers strategic oversight, mentorship, and performance accountability to Directors of Nursing throughout the system, ensuring consistent standards of clinical practice and leadership across facilities. The CNO/VP is a member of the Post-Acute Executive Leadership Team and plays a vital role in advancing Covenant Health’s mission of delivering compassionate, high-quality care across the continuum.

Job Responsibilities

Enterprise Nursing Leadership

  • Serve as the senior nursing executive for Covenant Health’s post-acute care network.
  • Establish and maintain a systemwide framework for nursing excellence, professional and evidence-based practice, and clinical leadership.
  • Develop and implement a strategic nursing plan aligned with Covenant Health’s mission, clinical priorities, and growth strategy.
  • Foster a culture of professional accountability, interdisciplinary collaboration, and ongoing improvement.

Quality, Safety, and High-Reliability Culture

  • In collaboration with the system President of Post-Acute Care and the SVP & Chief Medical Officer, lead enterprise initiatives to improve patient safety, clinical quality, and regulatory performance across post-acute facilities.  Ensure compliance with state/federal regulations and company policies.
  • Ensure the achievement of key publicly reported quality metrics, including CMS Five-Star Quality Rating indicators.
  • Oversee systemwide Quality Assurance and Performance Improvement (QAPI) processes.
  • Promote the adoption of high-reliability organization (HRO) principles to decrease preventable harm.
  • Drive standardization of nursing processes and workflows across facilities.
  • Support Root Cause Analyses (RCA) and Failure Mode and Effects Analyses (FMEA) for important events, ensuring prompt reporting and follow-up.
  • Lead initiatives and conduct audits addressing key clinical performance improvement needs, including but not limited to:
    • infection prevention
    • fall prevention
    • pressure injury reduction
    • medication safety
    • hospital readmission reduction.

Alignment with Medical Leadership

  • Partner closely with the system President of Post-Acute Care, the SVP & Chief Medical Officer and facility Medical Directors to align nursing practice and medical leadership across the post-acute network.
  • Strengthen interdisciplinary collaboration among physicians, advanced practice providers, and nursing teams.
  • Support improved clinical management of complex patients transitioning from hospital to post-acute care.
  • Collaborate with medical leadership to improve care coordination and care transitions across the continuum.
  • Collaborate with medical leadership to optimize use of the EMR (Point Click Care), especially to improve utilization of PCC’s CPOE for medication orders.

Matrix Leadership of Nursing Operations

  • Provide strategic leadership and oversight to Directors of Nursing across Covenant Health post-acute facilities through a matrix reporting structure.
  • Establish consistent standards for:
    • nursing staffing models
    • competency validation
    • clinical documentation
    • leadership development
    • performance accountability.
  • Collaborate with facility Administrators to ensure clear alignment between the Administrator and the Director of Nursing leadership.
  • Partner with facility and system MDS staff to ensure adherence to the highest standards of clinical documentation and coding.

Workforce Strategy and Leadership Development

  • Develop and implement a comprehensive strategy for the nursing workforce to improve recruitment, retention, and leadership training.
  • Build and strengthen leadership capability among Directors of Nursing and nurse managers.
  • Establish succession planning programs for future nursing leaders.
  • Promote a work environment that supports professional development, engagement, and workforce stability.

Regulatory Excellence and Survey Readiness

  • Maintain a systemwide culture of continuous survey readiness.
  • Ensure compliance with all relevant federal and state regulations, including:
    • CMS
    • State departments of health
    • Infection Control Regulations
    • OSHA standards
    • Life Safety standards
  • Coordinate and implement processes for mock surveys and regulatory preparedness initiatives.

Data-Driven Clinical Performance

  • Implement a data-driven clinical performance management framework for nursing operations.
  • Analyze quality metrics, patient outcomes, staffing data, and operational indicators to identify improvement opportunities.
  • Lead regular clinical operations reviews and improvement initiatives to achieve targeted outcomes.
  • Partner with Operations and IT to expand and integrate technology platforms for improved clinical performance.
  • Lead annual and ongoing quality benchmarking efforts, comparing performance against national and state data to prioritize and drive targeted improvements.
  • Partner with the system SVP & Chief Medical Officer and the quality data analysts on the continual development of the PAC Quality Dashboard.
  • Participate in the PAC Quality Monthly Operations Reviews (MORs).

Financial and Operational Stewardship

  • Partner with operational leaders to align clinical excellence with financial performance.
  • Support efficient nursing staffing models that balance quality outcomes with labor stewardship.
  • Ensure that each facility develops and implements local workforce development programs.
  • Partner with operational and clinical leaders to develop efficient admission protocols that meet facility volume goals. 
  • Oversee nurse staffing and demand modeling, optimizing full-time/part-time ratios for cost efficiency and quality outcomes.
  • Manage controllable costs and implement efficiencies in staffing and resource utilization.
  • Contribute to developing post-acute value-based care strategies and readmission reduction programs.
  • Manage controllable costs and enhance efficiencies in staffing and resource use.

Job Skills

·    Strong leadership skills in change management, clinical management, and nursing operations.

·    Comprehensive understanding of nursing practices, procedures, and long-term care regulations.

  • Extensive experience with driving excellence in patient care quality and safety.
  • Expert user of PointClick Care

·    Demonstrated integrity and commitment to the highest standards of ethical and professional conduct.

·    Strong alignment with the values and mission of Catholic health care, with an ability to lead in a faith-based organizational culture.

·    Approachable leadership style with the ability to inspire, challenge, and engage cross-functional teams.

·    Advanced critical thinking and analytical skills; capable of evaluating complex situations and implementing strategic solutions, and data-driven decision-making skills

·    Exceptional communication abilities—verbal, written, and presentation—with skill in engaging diverse internal and external stakeholders.

·    Proficiency in Microsoft Office Suite; familiarity with data analytics and post-acute reporting tools.

Job Requirements

  • Bachelor of Science in Nursing (BSN) Required
  • Master’s degree in Nursing, Healthcare Administration, or Business Administration Preferred
  • Active and unrestricted Registered Nurse license.
  • Minimum 10 years progressive nursing leadership experience.
  • Minimum 5 years in senior leadership roles within post-acute care.
  • Demonstrated experience leading multi-site clinical operations.
  • Proven success in improving quality outcomes, regulatory performance, and workforce engagement.
  • Experience in integrated health systems preferred
  • Experience aligning acute and post-acute clinical care models preferred
  • Experience within mission-driven or faith-based healthcare organizations preferred

An equivalent combination of education and experience may be considered if it provides the necessary knowledge, skills, and abilities.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$167,350.59 – $232,727.35

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

St. Joseph Hospital, Nashua, N.H.

We have been serving the local community since 1908. Our main campus is in the heart of Nashua, N.H., and we have satellite campuses in Hudson, Merrimack and Milford. Our 208-bed hospital combines the latest technologies with personalized medicine. Living and working here, you’ll be part of our tight-knit community and experience a quality of life you can’t get elsewhere.

St. Joseph Hospital in Nashua, N.H.

Life in New England

Every season brings a new reason to love New England’s scenic and cultural treasures. Hikers, bikers and skiers find their bliss among the rolling hills and rocky peaks of some of the country’s prettiest landscapes, all within 50 miles of Boston. In fact, New Hampshire has consistently ranked one of the top states in the U.S. to raise a family.

Birds eye view of a church in New England

Competitive Benefits Package

We create an outstanding work environment for our physicians, nurses and employees. Health coverage, tuition reimbursement, an Employee Assistance Program and community volunteering activities are just some benefits for our team members. A competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

group of six employees wearing blue scrubs and white lab coats. They are standing with their arms folded and smiling.

St. Mary’s Health System, Lewiston, Maine

St. Mary’s Health System was founded in 1888 by the Sisters of Charity of Saint-Hyacinthe. Today, the integrated medical system includes an acute care community hospital, a group of primary care and specialty providers, urgent care and emergency department, plus an extensive complement of outpatient specialty, behavioral and mental health services. Living and working here, you’ll be part of our talented and compassionate caregivers serving Androscoggin County.

A photo of St. Mary's Health System Regional Medical Center building in Lewiston, Maine

Life in New England

Every season brings a new reason to love New England’s scenic and cultural treasures. Hikers, bikers and skiers find their bliss among the rolling hills and rocky peaks of the country’s prettiest landscapes in the Appalachian range. The twin cities of Lewiston-Auburn are the second-largest metro area in Maine and just 30 miles north of Portland. The region offers a reasonable cost of living and some of the safest neighborhoods in the country.

Scenic overlook of twin cities of Lewiston-Auburn

Competitive Benefits Package

We create an outstanding work environment for our physicians, nurses and employees. Health coverage, tuition reimbursement, an Employee Assistance Program and community volunteering activities are just some benefits for our team members. A competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

group of six employees wearing blue scrubs and white lab coats. They are standing with their arms folded and smiling.

St. Joseph Healthcare, Bangor, Maine

Founded in 1947 by the Felician Sisters, St. Joseph Healthcare comprises an acute care hospital and a range of inpatient and outpatient services meeting the community’s evolving needs. Our more than 800 dedicated employees encompass our Mission through compassion, supporting a patient’s mind, body and spirit. Living and working here, you’ll be part of our tight-knit community and experience a quality of life you can’t get elsewhere.

large brown brick hospital that has its name, “St. Joseph Hospital” written in green. There are red flowers in the front and a blue sky.

Life in New England

Rated the No. 1 small city in the U.S. in the millennium edition of Places Rated Almanac, Bangor is in the heart of Penobscot County. It allows excellent access to everything the state offers, including scenic coastlines and beaches, camping and hiking, and charming small towns. The state provides a reasonable cost of living and some of the safest neighborhoods in the country

group of small brick buildings with a water canal in the front. There are trees along the canal and lights reflecting off the water.

Competitive Benefits Package

We create an outstanding work environment for our physicians, nurses and employees. Health coverage, tuition reimbursement, an Employee Assistance Program and community volunteering activities are just some benefits for our team members. A competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

group of six employees wearing blue scrubs and white lab coats. They are standing with their arms folded and smiling.

Why Covenant Health?

Covenant Health and our family of organizations have been healing and transforming lives for more than a century, and we continue to be unwavering in our Mission. In addition to providing an environment that is both challenging and rewarding, we offer:

  • Mission driven organization and colleagues
  • Numerous locations across New England and part of Pennsylvania, including some remote and hybrid positions
  • Highly competitive salaries that are market-based and experience rated
  • A comprehensive and flexible benefits program designed to protect and enhance your health and financial security
  • Additional benefits like wellness programs, earned time off, extended sick leave, leaves of absence, family and medical leave
  • Professional development and education opportunities
  • A healthy and effective balance between your work and life responsibilities

St. Joseph Healthcare – Bangor, ME

Pillar: A heartfelt purpose

Since 1947, St. Joseph Healthcare has been a comforting and reassuring presence for our friends and neighbors in Maine. Providing patient-focused care is a genuine calling and a sacred trust for us. If you have a heart for bringing your best to each individual interaction you have, we invite you to join us.

Pillar: A guiding mission

For more than 75 years, the people of St. Joseph Healthcare, have delivered the highest quality care, treating everyone with respect and dignity. We’re passionate about improving healthcare access and elevating quality of care for everyone we serve. Join us, and you too will find an open door and welcoming environment where you will be valued for your abilities and the unique qualities that make you… you. It’s a career you can believe in.

Pillar: An ideal combination

Looking for the best of both worlds? Do you want to provide individualized care with a genuine human touch, while also enjoying the support and resources of a strong regional health system? You’ll find it at St. Joseph Healthcare. Here, you’ll deliver compassionate, community-focused care that is elevated through state-of-the-art technology. Join us and discover how combining the personal and the progressive brings out the best in our care – and each other.

Pillar: A bright future

St. Joseph Healthcare has a rich heritage of caring for our Bangor, Maine community. And the best is yet to come. To make it happen, we’re investing in our future, putting our employees front and center, supporting their growth and development, and opening an exciting career paths for them to explore. Join us and help us move boldly forward while extending our more than 75 year legacy of compassion

St. Joseph Hospital – Nashua, NH

Pillar: A heartfelt purpose

At St. Joseph Hospital in Nashua, NH, we’re committed to being a skilled, knowledgeable, and reassuring presence for every person who comes to us for care. Providing patient-focused care is a genuine calling and a sacred trust for us. If you have a heart for brining your best to each individual interaction you have, we invite you to help us deliver our covenant of compassion.

Pillar: A guiding mission

At St. Joseph Hospital in Nashua, NH, everything we do flows from our dedication to treating everyone with respect and dignity. We’re passionate about improving healthcare access and elevating quality of care for everyone we serve. Our “A” Hospital Safety Grade from the Leapfrog Group, offers tangible proof of our commitment to the highest quality care. Join us, and you too will find an open door and welcoming environment where you will be valued for your abilities and the unique qualities that make you… you.

Pillar: An ideal combination

Looking for the best of both worlds? Do you want to provide individualized care with a genuine human touch, while also enjoying the support and resources of a strong regional healthcare system? You’ll find it at St. Joseph Hospital Nashua, NH. As a Level III trauma center and a certified Primary Stroke Center, we deliver compassionate, community-focused care that is elevated through state-of-the-art technology. Join us and discover how combining the personal and the progressive brings out the best in our care – and each other.

Pillar: A bright future

St Joseph Hospital, in Nashua, NGH, has a rich heritage of caring for our community. And the best is yet to come. To make it happen, we’re investing in our future, putting our employees front and center, supporting their growth and development , and opening up exciting career paths for them to explore. Join us and help us move boldly forward while enhancing our important legacy.

St. Mary’s Health System – Lewiston, ME

Pillar: A heartfelt purpose

From our very beginning in 1888, St. Mary’s Health System, has been a trusted member of the Lewiston community and a consistent source of skilled, compassionate caring for everyone who has ever walked through our doors. Providing hope and healing to our neighbors is a genuine calling and a sacred responsibility for us. If you have a heart for bringing your best to each individual interaction you have, we invite you to join us.

Pillar: A guiding mission

At St. Mary’s Health System, everything we do flows from our commitment to treating everyone with respect and dignity. From our 223-bed hospital, to our many outpatient locations and ancillary facilities, we’re passionate about improving healthcare access and elevating quality of care for everyone we serve. Join us, and you too will find an open door and welcoming environment where you will be valued for your abilities and the unique qualities that make you… you.

Pillar: An ideal combination

Looking for the best of both worlds? Do you want to provide individualized care with a genuine human touch, while also enjoying the support and resources of a strong regional health system? You’ll find it at St. Mary’s Health System in Lewiston, Maine. Here, you’ll deliver compassionate, community-focused care that is elevated through state-of-the-art technology. Join us and discover how combining the personal and the progressive brings out the best in our care – and each other.

Pillar: A bright future

St. Mary’s Health System has a rich heritage of community care that spans nearly a century and a half. Yet, we’re looking forward to even greater things ahead. We’re investing in our future, putting our employees front and center, supporting their growth and development, and opening up exciting career paths for them to explore. Join us and help us move boldly forward while enhancing our important legacy.

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